Customer Reviews for nz to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
"we have found Conroy Removals to be exceptional"
"This is the second time we have used your service"
This is the second time we have used your service ,we are very happy with all outcomes Kind regards Chrissie
"this was the worst experience"
Poor communication, slow response, slighly arrogant, slow. Have moved my entire household contents many times and this was the worst experience.
"Christchurch end was fantastic!"
Christchurch end was fantastic!......Aussie side have communicated well, but we havent had delivery yet which is a bit longer than expected and we wish to negioate the difficult access fee of $363 (we had read and understood the terms, but we are moving from a 3 bedroomed house into a small 2 bedroomed apartment on the 8 floor and can only move in half the contents, and will stow the rest in the ground floor garage until we have more suitable accommodation)
"Could not fault the service"
Third time we have used Conroys; first time to pack and move parents from own home to retirement village, second time to move parents from retirement village into full time care and very recently to pack items (15 cartons) from parents home in NZ ready for shipment to Melbourne + additional items for transport to Whangarei. Could not fault the service - from initial email contact, phone conversations, paperwork requirements and on the ground contact. Friendly efficient service - very happy!!
"OK Service - not great"
OK Service - not great. In NZ getting our stuff priced and packaged was easy and efficient however took >13 weeks for it to arrive at our house in the UK. The hold up seemed to be in the UK and neither Conroys or their UK counterpart seemed able to help/speed up the process - our stuff took >2weeks to travel from Birmingham (where it was kept after more than a week at customs) to London - a massive inconvenience. There are no set terms and conditions for this eventuality and no compensation/advice of any sort, however all parties were quick to respond to emails and communicated well.
5 Stars
"Really easy and helpful move"
Really easy and helpful move. Very efficient and reliable and they kept accurate timing from delievery to picking up my things.
"good service highly recommend"
Fantastic service great bunch of pepole to deal with and good service highly recommend
"So far the service has been great"
So far the service has been great. The guys packing us up in New Zealand did a great job. Since arriving in Australia the team have been in regular contact with us. Havent heard anything in the last week, just waiting to hear when our shipment will be arriving in Airlie Beach. Thanks Conroys.
Regards Barbara
From our first meeting with Conroy in Nelson, NZ through to packing up, shipping, arrival of the ship in Port Brisbane and delivery of our goods to Noosa, we have found Conroy Removals to be exceptional. Duncan and his team who packed our goods in Nelson were professional, respectful and a pleasure to meet. Jenna in Brisbane who kept us informed that our goods were unloaded and the processes they were going through and lastly to Colin and his colleague who bought the goods up to Noosa and unpacked the cartons into our storage area. Conroy Removal's Team are true professionals and the people we met, a credit to the Company. We wish you all the very best for the future.