Customer Reviews for nz to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
I am very pleased with the Conroy expereince on BOTH sides of the Tasman. The teams there were efficient, helpful and kept me informed about the process throughout. Thank you to the whole team.
Professional
Professional helpful friendly service every step of the way. Thank you. I have already recommended.
Great
First time shipping to Aust - advice and service was great
Recommend
Very accomodating, helpful, flexible and very competitive prices. Also from Destination point of view, and from my experience I have to say that they work with partners that follow the same way of doing things, which has been incredibly helpful. Everything arrived in perfect condition. Would 100% recommend to anyone!
Awesome
Great customer service. E-mail comms answered in timely manner and always able to ask questions over the phone if needed. Team who packed our stuff up in AKL were very professional and took the time to pack it all up safely. Team who delivered our items in BNE were awesome too. Really friendly and professional. Took the time and care needed to make sure our stuff was safely brought into our home. Only had 2 boxes that looked like they had been dropped along the journey somewhere from leaving storage unit in AKL to arriving here in BNE with broken antique teacups and crockery from my grandparents that unfortunately didn't survive. Other piece of feedback was around the time it took for our stuff to leave AKL. We assumed after it was collected mid Jan that it would be shipped shortly after that but it sat with you for over 2 months before it was shipped. We just assumed the container would be filled with stuff a lot quicker than 2 months and shipped earlier. Once it arrived in BNE updated regularly with different clearances Otherwise really happy with our experience with Conroys and would definitely use your service again.
Very good communication through the whole process of moving to another country.
Some plastic boxes that we had packed our belongings into were crushed resulting it some items being broken. Perhaps make others aware not to use these types of storage boxes?
Bolts for our bed were missing, when I enquired about this was told they were put back into the headboard which they were not. Later after buying new ones found the wrapped up and in a box that we hadn't opened yet.