Customer Reviews for overseas to nz
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
Seamless
Recommend
So happy with Conroy removals! This was the first time I had sent anything overseas and they made the whole process easy for me from collection to delivery I was notified at every step of the process. Would definitely recommend them to others.
Professional
Great communication from start to finish.Very Professional team
Thanks
Thanks. It was all very easy using Conroy.
All good!
The delivery and unpacking was done by two employees who were friendly and worked very fast and effectively to pack our items. I was very happy with the delivery service. The communication before delivery could be improved. I had asked questions regarding customs forms that took multiple emails to get a response.
The challenges were in the last mile - communication was challening, scheduling was difficut, items dropped off the delivery truck - which is a shame, because large parts of the service were actually really good - punctuality, courteous staff, email commmunication (prior to goods arrival in country), customs and MPI clearance.
Fantastic service
Although there was damage to one of my items, I'm still extremely happy with the services provided from start to finish. Conroy helped with all of my required paperwork every single step of the way, answered all of my silly questions, packed my things with due care, and provided updates all of the way through the process. The unpackers at this end were lovely humans who helped unload and unwrap everything required. fantastic service. I shall get the damaged item repaired and send them the bill. Its an inconvenience but not the end of the world! Thanks again Conroy!
Friendly, helpful service. Very great experience
Conroy Removals treated our belongings with care and this is positive. However, the communication was scarce, and confusing, as we received different answers from different people about the status of our shipment, only to receive some real answers after paying an extra fee. This is not professional.
Conroys had not only the best quote, but having recently moved gear across the Tasman through another mover, the organisation and service was very seamless, well organised and having one point of contact was fantastic too.