Customer Reviews for nz to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
Professional services, delivered ahead of schedule
Fantastic service from every one on the Conroy Team. I always felt updated on where things were and what would happen next. Thank you for making something as stressful as moving seem easy.
Conroy was great, quick and easy customer service, felt like everything was safe in your hands.
i would however recommend that the party you handed over to in America that in the future you go with someone else. we have still not received our stuff and when we try to communicate with them, they are rude and make excuses. Their tracking/ shipping updates sometimes don't work and are not always correct with when you follow up with them. We are not happy.
Very good communication through the whole process of moving to another country.
Some plastic boxes that we had packed our belongings into were crushed resulting it some items being broken. Perhaps make others aware not to use these types of storage boxes?
Bolts for our bed were missing, when I enquired about this was told they were put back into the headboard which they were not. Later after buying new ones found the wrapped up and in a box that we hadn't opened yet.
I am very pleased with the Conroy expereince on BOTH sides of the Tasman. The teams there were efficient, helpful and kept me informed about the process throughout. Thank you to the whole team.
Unfortunately this is the second time we have used conroys and we have not been happy with the experience this time it has been very slow and no one seems to care when we query when our belonging will be delivered. Originnally we were told 8 weeks door to door and we are coming up to our 12 week and no expected date for delivery